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Please Fix the LOGIN
Login interface is buggy, cumbersome and annoying. 1) NEVER remembers login information 2) Very slow interface 3) Cannot 'Tab' to insert login and password - and clicking in the boxes does not consistently result in an active cursor. In short - it is unecessary and very annoying to have to click on the login button, and then click on the login box multiple times before being able to enter the login informaiton ... change this procedure!
I’m sad
498
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The more people who report this problem, the more it gets noticed.
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After fllling in my login and password, the site keeps asking my SCREENNAME. No matter what I fill in, it keeps asking... And because of that, I can't see my runs anymore!!! it really sucks.....
I’m annoyed
4 people say
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this new site BLOWS
I’m frustrated
3 people say
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It also prompts for password when you change screens, i.e. going from runs to challenges etc. Doesn't remember password.
I’m frustrated
5 people say
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Yeah, this is a bit annoying for myself as well.
I’m slighty frustrated
5 people say
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5 people say
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Inappropriate?It also prompts for password when you change screens, i.e. going from runs to challenges etc. Doesn't remember password.
I’m frustrated
5 people say
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3 people say
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Inappropriate?now it remembers my email login, but not password, even my bank account is not this secure. The site is choppy at best anyways, so I dont use it much.
2 people say
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1 person says
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Inappropriate?I've experienced the same here.
You might try as a work-around opening the new site with 'compatibility mode' setting of IE8. This sometimes works, sometimes doesn't. If it doesn't close IE8 completely, restart and try again with comp. mode still active for this site. That always works for me. Good luck.
I’m concerned
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Inappropriate?One workaround I've found. When you have trouble logging into the new Nike+ site, click onto the Nike store, and log in using that site (e.g. click "check order status" and login that way) - then go back to the new Nike+ site, and you'll find you're logged in for that session, courtesy of their single sign on service.1 Comment Add a comment
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This workaround worked. But what a PITA. I can't understand why two days ago, for no apparent reason, I suddenly began having issues with logging on... did the site go through an upgrade? -
Inappropriate?@Robert-Paul...
Running Firefox on a Mac...
And seeing too much of this:
3 Comments Add a comment
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Same with Safari, I wonder why Nike if is teaming up with Apple, doesn't provide a smooth interface as other apple SW and websites always do. Shame on the programers.
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The same with Chrome & IE, so that covers ALL browsers! (except Opera - anyone using Opera want to chime in)
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In Opera the site doesn't work at all. Spoofing as IE sometimes works, but isn't reliable.
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Inappropriate?Working with this website is a frustrating exercise. Nothing works intuitively. I have a constant feeling that I have to search for the buttons or options that I want. Nike should go back to the old site and air thisone after it has been thoroughly redesigned.
I’m frustated
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Inappropriate?This sucks - Give me back my version that worked - remembered me and popped right up everytime I connected my nano to download runs Please!! It was great. Now I cannot even get the site to load
I’m frustrated
1 person says
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Inappropriate?When I log in evrytime I jsu get a screen with the little circle going round and round. I need to stop it and refresh to get in.
1 person says
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Inappropriate?Sometimes it just sits there logging in without getting anywhere. Probably 1 out of 3 times I login. That's on different computers at different places. Must be a common problem.
I’m frustrated
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Inappropriate?After fllling in my login and password, the site keeps asking my SCREENNAME. No matter what I fill in, it keeps asking... And because of that, I can't see my runs anymore!!! it really sucks.....
I’m annoyed
4 people say
this solves the problem
9 Comments Add a comment
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I also have this problem!!
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I also have this problem!!
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I also have this problem!
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I also have this problem!
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have the same problem. can't log my runs because can't log in
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Hi everyone. I got this resolved by contacting Nike Plus at nikeplus.europe@nike.com, who then re-set my screenname for me. All I had to do was to inform them of my login details and now the annoying Screenname popup window is gone and the site works as it should.
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Hi everyone. I got this resolved by contacting Nike Plus at nikeplus.europe@nike.com, who then re-set my screenname for me. All I had to do was to inform them of my login details and now the annoying Screenname popup window is gone and the site works as it should.
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Hi everyone. I got this resolved by contacting Nike Plus at nikeplus.europe@nike.com, who then re-set my screenname for me. All I had to do was to inform them of my login details and now the annoying Screenname popup window is gone and the site works as it should.
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Hi everyone. I got this resolved by contacting Nike Plus at nikeplus.europe@nike.com, who then re-set my screenname for me. All I had to do was to inform them of my login details and now the annoying Screenname popup window is gone and the site works as it should.
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Inappropriate?@pim.vermeij: "After fllling in my login and password, the site keeps asking my SCREENNAME. No matter what I fill in, it keeps asking... And because of that, I can't see my runs anymore!!! "
I have the exact same problem, why did you take away the old (working!) site, now Iøm stuck with nothing!
1 person says
this solves the problem
4 Comments Add a comment
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Sign in through the Nike store using your user name and pw. It's a work-around... kind of a pain in the butt... but it will at least get you to your runs.
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I have the same stupid problem. This is so not Apple like. Nike does not do Apple nor itself a favor with this mess.
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I have the same stupid problem. This is so not Apple like. Nike does not do Apple nor itself a favor with this mess.
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Hi everyone. I got this resolved by contacting Nike Plus at nikeplus.europe@nike.com, who then re-set my screenname for me. All I had to do was to inform them of my login details and now the annoying Screenname popup window is gone and the site works as it should.
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Inappropriate?You can log into the old site still: http://nikerunning.nike.com/nikeplus/... That new site sucks
I’m frustrated
3 Comments Add a comment
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THANKYOU. I'm free of the new site!
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Unfortunately, the link to the older (better) version no longer seems to work.
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Not working anymore :(
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Inappropriate?I would use the Nike+ website a lot more often if it wasn't such a pain to log into!!!!
I’m sad
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Inappropriate?none of this works for me i am a new user just bought this thing and it doesn't work!!1
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Inappropriate?It is very slow and I don't like that this new site doesn't remember my password. -
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Inappropriate?I share most of the complaints on this thread and as many are 6 months old it is inexcusable that nothing has been done by the web master.
I’m disappointed and angry
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Inappropriate?I really liked the idea of Nike+, but I just can't even gather the energy to try to use it anymore. I hope they fix all of these problems sooner than later. I wish APPLE was running the site instead of NIKE. NIKE doesn't know websites.
I’m sad
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Inappropriate?here here brokenglass!! whats gets my back up is thes numerous problems wi nike+ n we dont even get a reply from nike apologising for problem,never mind fixing it!!some o which a the most basic o computing problems to solve!! get me a job at nike,the do less than council!! wee poor nike!!!
I’m befuddled
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Inappropriate?sort of solution: if you connect your nike+ to your computer and press 'visit nike+', you go to the nike+ site, I close the screenname popupwindow, and than press 'create an account'. I'm in my runs!2 Comments Add a comment
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I never have this problem. I never get a popup, just a login section below right which is prepopulated with my email address. I type in password and I'm in... slowly. This is on firefox 3.5/Windows
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yes this worked for me too.....rather than trying to log in I click create an account, even though I already have an account, and it takes me right to where I was hoping to go. The site is ridiculous. I love being able to look at my wrist and see my distance and stuff while I'm running but the site is a joke. Since I only use half the features of the product I should have gotten it for half price right?
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Inappropriate?it's BETA! :-)
They should say that on the box when you buy the Nike+ hardware.....
I’m vexed
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It's not beta anymore when they take the old site offline...
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It's not beta anymore when they take the old site offline...
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Inappropriate?Just logged my first run yesterday. Now i can't login (says my account doesn't exist). The site is cumbersome, distracting, and nothing more than a ploy to buy Nike products. What a disappointment. Without a decent interface to mine my data, this product is worthless to me and I will be returning it.
I’m Angry
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Inappropriate?This is another example of the folly of using Flash when plain vanilla HTML would do a much better job. You can just imagine how this went during the demo phase: suits from marketing sitting looking at the slick features, focusing on things like choosing the colors rather than thinking about how annoying it would be for thousands of users every day to have to log in at every access.
Between messing up this basic, basic thing and the absence of obvious features like having the Coach function actually prompt you during the run (who would have thought it would do anything else?), Nike doesn't seem to be putting much effort into this product. -
Inappropriate?The worst thing is, they're driving customers away with this, and they have not even replied to indicate they understand it is a problem!!!
I’m sad
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Inappropriate?As on 1 January, I will no longer use my Nike+.
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Inappropriate?I received a Garmin GPS watch for Christmas and have discontinued using Nike+ to log and review my runs. The Garmin site is much more user friendly, provides more in-depth feedback, and uploads wirelessly to my computer. I'm sad to see that Nike refuses to fix the website issues. I logged over 1500 miles on my profile and loved uploading and reviewing my runs on the old site, however, I do not have the time or patience to deal with all of the issues I have experienced (login issues, runs not uploading, etc.).
I’m disappointed
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Inappropriate?Yes, it's very frustating not being able to log in. I have no clue if my runs are uploading correctly and can't check on my training program or my challenges.
I’m very disappointed!
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Inappropriate?The new year enhancements seem to have made the site run slower than me!1 Comment Add a comment
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its slower than me, too....i just started the walk/run program and liked it for a week....then i lost all my runs....i noticed it tried to show miles instead of km....come on...i just bought a nice new pair of hot pink nikeid shoes and i am about ready to send them back (to china)....fix it
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Inappropriate?It has been slow for months but is even slower with the new year. I don't know what changed but what used to be a fun activity has turned into a "want to punch the computer" activity.
I’m frustrated
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Inappropriate?Dropped Nike+ in favor of the Garmin 405. Use DailyMile to track my progress...they will soon has sync capability with Garmin Connect as well. See you Nike+, too bad you couldn't innovate on such a great product.
I’m perturbed!
2 people say
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Inappropriate?I'm new and was so excited...so I start in iTunes and the Nike+ login won't work so my data can't load into Nike+....even though I have a user name and password that works when Iog into Nike+. Ugh! Great ideas going on here...if it can be executed!
I’m disappointed
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Inappropriate?It's just ridiculously slow, especially on a Mac regardless of the browser. How frustrating!
I’m pissed off and annoyed.
5 Comments Add a comment
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I'm running Firefox 3.0.17 on a MacBook and don't seem to be having problems anymore. There for a bit, the only way I could get to my runs was by logging into the Nike store, then back-dooring into my runs. That's no longer the case. The site does remember my e-mail address. I still have to type in my pw, though.
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I've noticed that Chrome seems to be somewhat faster in terms of logging in, but Safari fails half the same and takes several minutes the other half. In neither browser does it remember my login info. I love the new features, but they shouldn't have launched if it wasn't ready for primetime, especially something as fundamental as the site loading times and login screen.
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I've noticed that Chrome seems to be somewhat faster in terms of logging in, but Safari fails half the same and takes several minutes the other half. In neither browser does it remember my login info. I love the new features, but they shouldn't have launched if it wasn't ready for primetime, especially something as fundamental as the site loading times and login screen.
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This comment was removed on 03/01/10.
see the change log -
This comment was removed on 03/01/10.
see the change log -
Inappropriate?Certainly disappointed from a new user perspective, to come and view that this is a continuing problem for some months - not a great selling point for the future
I’m frustrated
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Inappropriate?Graphically the new website is far better but the login issues, lost runs during synchronization (I lost a 8k run) makes me hate it...
R/GA you won an award with the previous one... but you're not gonna win another with the NikeRunning rebranding :/
www.rga.com/award/nikeplus.html
I’m frustrated
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Seems like this is the only answer. Trash the sport band its not reliable and its not user friendly. I'be been had!!!
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Inappropriate?This problem has been going on for months now, and clearly nobody at Nike+ is bothering to regard it as any sort of issue that needs fixing. It just continues to be a complete pain in the hoop, and amateurish looking. The site is in perpetual Beta - A company with Nike's resources has no valid excuse to not sort it - None.
It's a shame, because the site looks great and if working properly would be fantastic. The integration with the iPod is just right and makes for a winning combo, but if something as simple as logging in isn't working, and nobody is willing/able to fix it, it makes it all moot. Then there's the general speed of it - It's so sluggish, so hopeless sometimes. Pages partially load and then just give up, sometimes they never load at all. Baffling.
Anyway, I've stopped following this thread - It's going nowhere, unfortunately. Like another poster said - "I fixed the problem - I bought a Garmin!". -
Inappropriate?i fixed the problem for myself ... i got a garmin
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Inappropriate?Perpetual Beta....that's right.
I've used Nike+ for almost 3 years now...this Saturday I'll be running with my new Garmin watch...bye bye Nike+.
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Inappropriate?If you want to stick with the Nike+... I would suggest this site to view your data/charts: http://slowgeek.com/
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Inappropriate?This is soooo frustrating. For some reason a page asking for me to "update my screen name" continues to pop up, won't save my information and then it won't let me upload my information! It totally sucks.
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Inappropriate?Want to know the "easist" way to get fix of a lot of these issues on then new Nike+ site? STOP USING FLASH FOR THE ENTIRE UI!
I’m frustrated
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Inappropriate?I should also mention that DailyMile now has Garmin integration. No longer need Nike+ to track runs. If you want to see how a training site should be, visit there*
*I am not affiliated with DailyMile...I am just a happy person who uses it!
http://www.dailymile.com/people/ajmiarka
I’m happy
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Inappropriate?does anyone have the problem of not being able to click on anything because of the feedback thing on the right side
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Inappropriate?DailyMile also has Nike+ integration ;)
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Inappropriate?Having Similar Problems. Login Window does not open and sport band link will not charge from the USB port of my computer when battery Low message is displayed by the link. The device is less than 12 months hold!!!. I am very frustrated and disappointed. £40 purchase price????
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Inappropriate?Six months of people being frustrated, and that's just the people persistent enough to get this deep into the site - and nothing, at all, in this entire thread from Nike? Is there any non-user actually reading this?
C'mon, Nike, and/or anyone at Apple who might not want to be associated with ill-will - this site has potential. The old site actually got me into running - please, sort out this UI??
I’m frustrated
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Inappropriate?It's almost like Nike has no plans at all to fix this site and make it work right, and they just took our money and are laughing all of the way to the bank.
So what's the best alternative site for this sort of thing?
I’m frustrated
1 Comment Add a comment
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DailyMile. Sync Nike+ and Garmin. Constant updates and great social aspect. If you join, add me as a friend. http://www.dailymile.com/people/ajmiarka
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Inappropriate?Check out runnerplus.com. Found it last night; decided to make that my home. Built-in option to copy runs from this site and/or direct upload via yahoo widget (they even have linux upload widgets!) Forums look active, too.
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Inappropriate?Started at RunnerPlus, but the lack of updates made me switch to DailyMile
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Inappropriate?Trying to start with Nike+. Had an account with Nike.com, and had my username and everything there. When logging in to Nike+, it prompts me to update my username (and then just refreshes popin w/ no message). Says login is invalid, but when attempting to create new account it logs me in. Happens in multiple browsers as well. Feeling like I wasted money on Nike+ sportsband and worried about what will happen when I complete my first run.
I’m frustrated
1 person says
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Inappropriate?This problem is NOT solved. I am having it today. I have emailed AND called Nike. The phone place hung up on me. I officially HATE NIKE
I’m frustrated
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Inappropriate?I e'mailed nikestore@custhelp.com and got help. They were prompt and the fix worked. They were very nice. I love my Nike +.
I’m happy
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Inappropriate?I love the fact that Nike has teamed up with Apple and yet they're using Flash to do their website. Apple hates Flash because it's buggy. I have had the site crash on me 4 times today. The interface really sucks big time and there's no way to adjust your settings if your sensor misreads mileage. This is such a haphazard and kludgy site. Nike, are you listening to your customers? We don't see any responses from you on the problems that more than a few users are experiencing. Come on now, fix the problems.
I’m upset and frustrated with Nike
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Inappropriate?This is one of the worst built site I have ever seen. cannot beleive that Nike went for such poor UI design. It does not remember my login and i have never been able to login. a popo up window keeps comming up for Screen name everytime. Ridicilious
I’m Frustrated
