Coach Program Problems on Nike+

I started my coach program, and now I can't open/view it and I don't know what to do... :(

It stopped working for me yesterday. All I see is a spinning circle of infinity. FYI my partner's Coach loads just fine, so is it account specific or what?

I have been having trouble viewing previous weeks data, so now i cant see how i did. i can see my current weeks data but not previous.

please, fix this

I have the same problem with coach. I don't know the plan for the next run...

Same here - I'm tired of companies putting together something half-way and then just labeling it we "beta" - It should at least function, not like this system that has a different problem every day of the week.

Don't worry guys, even if the Coach is lost, when it gets back you simply have to restart it by placing the date of your scheduled initial training back in the date you actually started. You can use the same trick to see just what was scheduled for the following days, even if it won't save it until the glitch is rectified.

No data is lost, it will still show your current workouts in relation to the scheduled ones. When it gets back, everything will be fine.

Agreed - this isn't actually a fix. It might be a temporary work around, but considering the site seems to be getting more and more problems (seriously, where did the kilometer support go? It was on the new site six weeks ago.) having a several month work around to access a 12 week program is asking a little much.

Having worked in software for several years, it looks like they put their money behind branding the site, but didn't back that up with meaningful scale and environment (OS and browser version) testing. I'm surprised by the steps back in functionality, which suggests they're migrating from one architecture to another. Flash just isn't that hard to fix...

And if the problem is coming from the architecture change, that's fine - but some messages on the site about what they're doing would have reduced the impact on their customers...

I too am having this problem with coach. I LOVE this aspect of the website, but feel really let down now that it's not working. I also don't think that the previous solution presented by Kensai regarding entering the original start date will work. I tried that today and it will only let you enter a training program start day of today or sometime in the future. I really hope that they get this back up and running soon!

Can we hand this problem over to the apple people? Because clearly nike can't cut it...apple never fails me.

Why offer a coach program if
1) the schedule disappears everytime I go back to it (This isn't even running at the basic level).
2) you don't offer a playlist to coincide with the schedule? If the Walk to Run coach program tells me to walk 5 min, then run 1 min, and repeat, why didn't Nike+ set up a playlist with a coach or athlete to coach me through the different actions? You already have Lance Armstrong and other athletes coaching us through other runs.

FIX THIS!!!!!

i haven't been able to view coach for days...this is frustrating!

so, is Nike going to do anything about this or just leave us hanging?

I just finished my 6th week and when I went to upload my big run of the week, it acted like I'd never started the program. The coach program has made me stay on top of my running and add distance that I normally wouldn't have, am definitely hoping it gets back on track.

Same here. Hopefully, a solution is on the way.

I've found that if you click of coach from one of the tabs along the bottom of the home screen you get the endless spinning circle doom. And if you click on it on the left, it happily asks me "what do you want to do" (walk, 5k, 10k etc) completely ignoring the fact I already have a program set up.

Being down for a day might have been acceptable, but weeks? No.
Any kind of acknowledgment of the problem from Nike would be good.

A due to my utter laziness I need someone to tell me to run even if it is just my computer... :D

This is totally unacceptable! The least you can do is post the Coach schedules so we can manually print them out. On a side note, the Nike+ forum is a complete joke. The structure of it makes no sense and half of the links are broken. When you advertise such a large community using NIke+ wouldn't it make sense to actually keep it functional?

Its working now :D

not for me. just got the problem.

It would be nice if some of the coach sessions weren't in a foreign language. Walk-to-run, 1k and 5k in English, then I get two others in another language!

My Coach is now logging all my runs one day ahead of schedule, while everything else has it current.

I am a member of Nike's website and those log in work fine. However, I am a first time sign-up for the My Coach... and it won't let me past assigning a "screen name". I assign one, hit "save" and there I sit with it keep asking me to select one. I can't get beyond this screen into the program. What a bummer.

I had started the Walk to Run program and did not had any issues. Just started the 5k program and the runs shown in the coach program are the ones from one month ago, I would no show the recent uploaded ones. When I go to all runs the new runs are there......

i starts my programme yesterday and now i can't see what i should do!!!!!

Same for me, except I only joined a week ago and didn't even have a chance to check out coach programs- just icons on the initial coach section interface.
It simply doesn't load.

I can't believe this problem was reported in over a year and wasn't fixed!

This is unbelievable for a company like Apple. This site has a unique concept with failed execution.

Bump.

It doesn't look like anyone from Nike Tech support even reads the forums. I signed up for this because I thought it would be a great tool, but if they aren't willing to address problems I may just return my new toys. Bummer!

Wow, so this problem has been going on for over a year now?

i would like to get some satisfaction....can't use nike + coach feature....

I was trying to set the "walk-to-run" but I got tired to check everyday if it was available...now I think I will go for "coolrunnuning.com" and throw away this shoes and keep the ipod just for inspiration...apple should not be doing business with a company that doesn't even care to address the concerns of its customers. I'm going to give a try the "The couch to 5 K" program and see what results I will get.

I'm new to Nike+ and running all around. I wanted to even just look at the coach info for walk to run, but I can't get it to load.

Has this really been broken for a year?

Worked for a while through my walk-run now wont work to train me for 5k... what the hell? If this keeps up i'm not purchasing any further Nike products... a year is too long...

what hell is up with this? FRUSTRATED

Nike obviously either doesn't give a crap or isn't capable of hiring smart enough people to fix this. So stupid. makes me want to quite the Nike training/ipod thing all together. There MUST be a better app out there with a working website. Anyone have a NON Nike suggestion? I'm sick of wearing the Nike + shoes anyway...not all that great for running.